TERMS AND CONDITIONS

Wholesale Accounts: (verified) Specialty Stores 

Opening order is $1,000.00, re-orders are $750.00. Please note shipping companies have minimum shipping charges. In many instances the shipping cost for one item will be the same as multiples of that same item. This is especially true with some of our furniture pieces.

Additional service charges: Residential Delivery, Lift Gate Service, Inside Delivery and Re-Delivery charges, will be billed directly by the carrier.

If freight is not on our account, Ibolili charges an 8% will-call fee to pick-up from our warehouse. Order pick-ups include professional shippers and freight forwarders.

Please contact your customer service representative if you have any questions regarding shipping charges. Ibolili will not be responsible for excessive freight charges on minimum shipments. Please order carefully.

Terms

We accept Visa, MasterCard, American Express, Discover and offer net 30 terms to qualified customers. Net 30 terms are offered only to customers inside the United States. We do not ship COD or proforma. We do not call for credit card numbers.

MSRP & Price (IMAP) Policy

Ibolili, Inc. will provide MSRP for the retail price of our collection, prices are subject to change without notice.

Prices are FOB Greensboro, NC

A $50.00 handling charge will be added to all orders shipped to a residential address.

Once placed, all orders are considered final and may not be cancelled after 10 days. Cancellations must be confirmed in writing by Ibolili.

All sales are final. We take pride in the quality of our merchandise and satisfaction of our customers. Your order will be carefully processed and packed. All claims for shortages and/or breakage must be made within 5 days of receipt of merchandise. Shipping Charges are not refundable. No returns without written authorization from Ibolili. 25% re-stocking fees plus shipping will be charged on all returns or refused shipments.

Please keep in mind that our products are made by hand. Slight variations should be expected.

Trade Accounts: All other accounts with a current re-sale license

Accounts without a retail location will be established for trade pricing. We will send ordering requirements and prices once account is reviewed and approved.